FAQs + T&Cs

Photography FAQs

Got questions? I have answers! Here are some of the most common questions I get from my clients. If there’s anything you have a question about and you don’t see it here, GET IN CONTACT WITH ME and ask away!

  • I specialise in houses (interiors, gardens), brands (personal branding, products and styled shoots) and travel (domestic and international). I often undertake editorial work for magazines, and it’s one of my passions.

  • I have a selection of House and Brand packages, starting at $1320 AUD ($880 USD, £650 GBP, €750 EUR). You can view my Services and Price Guide by submitting an enquiry via HOUSES or BRANDS.

  • Absolutely I do!

    Within Victoria, Australia:
    Travel is calculated at ATO rates of .88c per kilometre outside a 25km radius from Hamilton 3300 VIC.

    Interstate and New Zealand:
    Interstate or nearby International Locations (e.g. New Zealand) bookings are calculated based on your location, and scope of travel (e.g. flights, accommodation, length of stay etc.).

    Overseas:
    A travel bursary will be calculated based on location and length of stay. For specialised trips, clients are required to cover international flights. Where I am already in your country or vicinity, this will be calculated based on travel required (e.g. train, hire car, domestic flight etc.).

  • Yes, my business is fully insured through AAMI. If your business, company, or vendor needs proof of insurance just let me know, and I'll be happy to provide that for you.

  • No. I never provide RAW files to clients because they are essentially data files, not finished images. Unlike unedited iPhone JPEGs, RAW files require specialised software and expertise to process and edit, ensuring the highest quality and artistic integrity of the final photographs.

  • No. I discontinued all lifestyle photography (family/couples/newborn/weddings) in August 2024. I highly recommend Madelaine Edmonds, Lachlan Chatfield, and Loved by Lill.

  • No, I discontinued event photography in August 2024.

  • No, my husband Haavard and I discontinued videography services in August 2024 (Skout Visual Co.).

  • I deliver my photography packages through an online gallery, Pixieset. You will need to register your email (same one provided to me) and I will give you a pin in your Gallery Delivery email to download your images. All packages include 12 Months of Gallery Hosting via Pixieset before expiry – I do not host files in perpetuity. Delivery is outlined fully in your Client Agreement.

  • You will receive the agreed upon amount of photographs in whichever package you book with me. I never offer 'unlimited photographs' in a session, ever. In some cases, I will overshoot and offer you to purchase additional photographs for an editing/licensing fee.

  • For Brand and House photoshoots with collections under 40 photographs, I will endeavour to deliver your photographs within 7-14 business days, with an additional 1 week for large packages.

    Due to scale, weddings typically take 8 weeks for a turnaround depending on time and coverage, but could take upwards of 10-12 weeks in peak periods or if there are external interruptions to my schedule (i.e. travelling for work, illness etc.). This timeline ensures I can realistically give your photographs the time they deserve. But I do understand you will be very keen to get your photos! So if there is a delay for any reason, I will notify you by email or text (depending on your preference for contact) ASAP.

  • Plans change all the time, I totally get it it! If you need to cancel your shoot, and do not want to reschedule that’s okay. However, as I am a small business, T&Cs do apply (and in some cases a cancellation fee). Please refer below for stipulations, or to your Client Agreement for full conditions.

Photography + Videography
Terms and Conditions

Below is a general outline of the T&Cs associated with booking Georgina Morrison Creative, or any of my former subsidiary brands, e.g. Skout Visual Co. (Weddings + Events), or Georgina Bee (formerly Studio + Product Photography). To view my full client contract, which clients consent to upon payment of their deposit or signing a physical copy, please click here. It is your responsibility, as the client, to read through your Client Agreement, and raise any questions or concerns with me prior to your session.

  • All sessions are currently invoiced, and require a 20% deposit, due 5 days after your Booking Confirmation. All Brand and House payments are due in full no less than 72 hours before your scheduled shoot. Please refer to the Client Agreement or your Booking Confirmation email for specifics.

  • Gift vouchers were available until December 2022 and are no longer offered for purchase.

    • All vouchers issued prior to this date are valid for 12 months from the date of purchase unless otherwise stated.

    • Vouchers must be redeemed within the validity period; expired vouchers cannot be honoured or extended.

    • Vouchers are non-refundable and non-redeemable for cash.

    • Vouchers can only be applied to the services and products available at the time of redemption. Please note that Georgina Morrison Creative discontinued all lifestyle (family/weddings/couples/newborn) photography in August 2024.

    • Where services have been discontinued, expired vouchers may be credited towards an eligible product or service at my discretion (for example, fine art prints or calendars).

  • Circumstances change and that is absolutely okay! But please note, if you have a photoshoot booked and want to cancel with no intention to reschedule prior to paying your invoice, you must notify me a minimum of 5 business days in advance where possible, otherwise administration fees may apply. Particularly where travel is concerned, please be reasonable and provide adequate time for me to cancel any arrangements. If there are any third-party travel expenses covered by the client that are not refundable (e.g. flights) I will not provide compensation. If you cancel within 48hrs of the photoshoot, a cancellation fee of 15% applies.

  • You are welcome to share my photographs to social media platforms of course! But you must credit me in the caption / tag. Instagram @_georginamorrison ; Facebook @georginamorrisoncreative. Pinterest pinning is permitted, but full image credit must be given to @georginamorrisoncreative and the image must not be altered in any way (e.g. with text or graphics over it). This ensures you're acknowledging my IP copyright.

  • You are not permitted to edit or alter my photographs in any way (such as, use a filter or preset on top of the edited photos). Regardless of whether your Instagram feed has a particular aesthetic, you are not permitted to add IG filters or your own presets to photos. I always endeavour to work with my clients to achieve an aesthetic that feels authentic to them, and ensure you’re happy with the images. If you would like to alter the original purpose of the photographs (e.g. to isolate the background and use in promotional graphics) you must receive express permission from me in writing.

  • All of my photographs are my intellectual property. While you might purchase a photography package, it does not entitle you to ownership of the photographs – and therefore, all permissions belong to me. The photos must not be distributed or used beyond personal use (e.g. passed on to a magazine publication) without written permission from me.

  • Publications, marketing businesses, or any third party companies that seek to use my photographs in any way must obtain written permission from me (not one of my clients) and must pay the appropriate usage fee. Failure to do so breaches copyright. If you have a social media account and wish to share one of my images (with no monetary gain involved), you must obtain permission and credit in the caption and tag with my appropriate handle: Instagram @_georginamorrison ; Facebook, @georginamorrisoncreative ; Pinterest @georginamorrisoncreative.

  • I do not offer full refunds, or waiver invoices if you decide you are not satisfied with the photos or videos. I respect your feedback on a delivered product within reason, and if there is legitimate cause for dissatisfaction, and the client can prove no impediment on their end (e.g. changing the brief; the original location; third party interference or impediment; knowingly exposing the contractor's equipment to environmental risk; or far exceeding the agreed upon work when we are already on site) I/we am happy to negotiate a mutual resolution that suits both parties. In the event the client has received value far exceeding what they paid for beyond their original package, all discussions and negotiations regarding the delivered package will immediately cease.

    As the client, it is your responsibility to familiarise yourself with my work before booking me, to ensure you are aware of the aesthetic and style of my photographs and videography, and to diligently read our contract before agreeing and engaging my services (accepted once you have paid your deposit and/or signed a physical copy of the agreement). Due to the unpredictability of live events in particular, you the client, accept that there is a given amount of risk and variability involved in the final product delivered. I/We, the service providers (Georgina Morrison Creative, and subsidiaries Skout Visual Co, or formerly Georgina Bee, and associated contractors) acknowledge and promise that we will undertake our work to the best of our ability, and will never purposefully create any impediment to the quality of the work. If you are a current or past client, please read the full Client Agreement here, and get in touch if you have any questions or concerns prior to your session.

Other Services - FAQs

 
  • No, I’ve discontinued offering site design.

  • No, my uni years of working for free are behind me! Not-for-profit projects are subject to a 10% discount from my regular pricing – but as I am a small business, I can no longer take on multiple pro-bono projects anymore.

  • You can have your manuscript assessed and edited through my family’s publishing company, Bowman & Hawkes. Please email publisher@bowmanandhawkes.com.au.

  • I want to support aspiring creatives and small businesses wherever I can. We have all been there, starting our dream with limited funds in our kitty – and I want to help you succeed! I’m more than happy to discuss different options and payment plans with you. If you’re not in a position to afford my services at this current time, I offer lots of great free resources via my academy, The Creative’s Toolkit, and its sister, Courageous Creatives Podcast – so please make the most of these, and don’t hesitate to get in touch when you’re ready to take that next step with your business.

 

Have a question?

If you have any queries about the above FAQs or T&Cs, or any further questions not answered here, please feel free to get in touch.